What is Multi-Location Booking?

Multi-location booking enables businesses that operate across multiple physical venues to provide a unified booking experience for their customers while maintaining separate management for each location. A salon chain with five branches, a dental group with offices across a city, or a vacation rental host with properties in different neighborhoods all need this capability.

From the customer's perspective, multi-location booking means they can select their preferred location during the booking process and see availability specific to that venue. They might also discover that their preferred service has earlier availability at a nearby location, encouraging cross-location bookings.

From the business perspective, multi-location management requires each venue to have its own calendar, staff roster, service menu (which may vary by location), and operating hours. At the same time, the owner needs a centralized dashboard that provides an aggregate view of bookings, revenue, and performance across all locations.

Key features of effective multi-location booking include location-specific booking pages (each with its own URL, branding, and services), staff assignment per location (with the ability for staff to work across locations on different days), centralized reporting and analytics, and consistent branding across all venues.

Addagio supports multi-location businesses with individual booking pages per location, a unified management dashboard, and the ability to customize services, pricing, and availability for each site while maintaining brand consistency across the entire organization.