50+ Appointment Reminder Templates
Ready-to-use SMS, email, and WhatsApp reminder templates for any business. Copy, customize with your details, and start reducing no-shows today.
SMS reminders have a 98% open rate and reduce no-shows by up to 60%
SMS Reminders
Short, direct messages with 98% open rates
Hi {name}, this is a reminder of your {service} appointment tomorrow at {time} with {business}. Reply C to confirm or R to reschedule. See you soon!
Hi {name}, your {service} appointment is in 1 hour at {time}. Address: {address}. Running late? Let us know β reply to this text. See you shortly!
Good morning {name}! Just a reminder that your {service} appointment is today at {time}. We look forward to seeing you at {business}. Reply HELP for directions.
Hi {name}, your {service} at {business} is coming up on {date} at {time}. Need to reschedule? Reply R or visit {link}. We look forward to seeing you!
{name}, your appointment at {business} is in 2 days ({date} at {time}). Confirm by replying YES or reschedule at {link}.
Hey {name}! Ready for your {service} today at {time}? We are all set for you. See you at {business}! Reply if you need anything.
Welcome {name}! Your first {service} at {business} is on {date} at {time}. Please arrive 10 mins early. Parking info: {parking}. Questions? Reply here!
Hi {name}, your follow-up {service} is scheduled for {date} at {time} with {provider}. Reply C to confirm. See you at {business}!
Hi {name}, a deposit of {amount} is required to confirm your {service} on {date}. Complete payment here: {link}. Questions? Reply to this text.
Great news {name}! A spot opened up for {service} on {date} at {time}. Book now at {link} β first come, first served!
Email Reminders
Professional, detailed messages for email inboxes
Subject: Appointment Reminder β {service} Tomorrow at {time} Dear {name}, This is a courtesy reminder that your {service} appointment is scheduled for tomorrow, {date}, at {time}. Location: {address} Provider: {provider} Duration: {duration} If you need to reschedule or cancel, please do so at least 24 hours in advance using the link below: {link} We look forward to seeing you. Warm regards, {business}
Subject: See you tomorrow, {name}! Hi {name}, Just a quick reminder that your {service} is tomorrow at {time}. We cannot wait to see you! Here are the details: - Date: {date} - Time: {time} - Location: {address} Need to make changes? No problem β reschedule here: {link} See you soon! {business}
Subject: Quick reminder about tomorrow Hey {name}! Your {service} appointment is all set for tomorrow at {time}. Just wanted to make sure it is still on your radar. If anything has changed, you can reschedule or cancel here: {link} Looking forward to it! Cheers, {business}
Subject: Your upcoming appointment at {business} Hi {name}, You have an appointment coming up next week. Here is a summary: Service: {service} Date: {date} Time: {time} Provider: {provider} Location: {address} Please review and confirm by clicking the link below: {link} If you need to reschedule, please do so at least 24 hours in advance to avoid a late cancellation fee. Thank you, {business}
Subject: Appointment Reminder β {date} at {time} Dear {name}, This is a reminder of your upcoming appointment: Date: {date} Time: {time} Provider: Dr. {provider} Clinic: {business} Address: {address} Pre-appointment instructions: - Please arrive 15 minutes early for paperwork - Bring your insurance card and photo ID - Complete intake forms in advance: {link} Cancellation policy: Please provide 48 hours notice to avoid a cancellation fee. If you need to reschedule, call us at {phone} or visit {link}. See you soon, {business}
Subject: Your {service} experience awaits Dear {name}, We are pleased to confirm your {service} appointment: Date: {date} Time: {time} Your specialist: {provider} To ensure the most relaxing experience, we recommend arriving 10 minutes early. Complimentary refreshments will be available upon arrival. Should you wish to adjust your appointment, please let us know at least 24 hours in advance: {link} We look forward to welcoming you. With warm regards, {business}
Subject: Your {service} class is coming up! Hi {name}, Your spot in {service} is confirmed: Date: {date} Time: {time} Instructor: {provider} Location: {address} Spots remaining: {spots} What to bring: - Comfortable clothing - Water bottle - Yoga mat (if applicable) Can not make it? Release your spot so someone on the waitlist can join: {link} See you in class! {business}
Subject: Check-in details for {date} Hi {name}, Your stay at {business} is just around the corner! Here are your check-in details: Check-in: {date} from {time} Check-out: {checkout_date} by {checkout_time} Address: {address} Access code: {code} WiFi: {wifi} House rules and local recommendations are in your digital guidebook: {link} Have a wonderful stay! {business}
Subject: Payment due for your upcoming {service} Hi {name}, Your {service} appointment on {date} at {time} requires a payment of {amount} to confirm. Complete your payment securely here: {link} If you have already paid, please disregard this message. Thank you, {business}
Subject: Your regular {service} β {date} Hi {name}, This is your regular reminder that your recurring {service} appointment is scheduled for {date} at {time} with {provider}. Everything is set up just the way you like it. Need to skip this week? Let us know here: {link} See you soon, {business}
WhatsApp Reminders
Conversational messages for the world's most popular chat app
Hi {name}! Just a reminder about your {service} appointment tomorrow at {time} with {business}. Need to reschedule? Tap here: {link}. See you tomorrow!
Good morning {name}! Your {service} is today at {time}. Address: {address}. Tap for directions: {maps_link}. See you soon!
Hi {name}, your {service} at {business} is booked for {date} at {time}. Please confirm by replying with a thumbs up, or let us know if you need to reschedule.
Hey {name}, just a heads up β your appointment is in 2 hours ({time}). We are getting everything ready for you. See you at {business}!
Hi {name}! Your {service} appointment at {business} is tomorrow at {time}. Here is our location: {maps_link}. Parking is available on {parking}. Reply if you have any questions!
Follow-Up After Appointment
Keep the relationship going after the visit
Thanks for visiting {business} today, {name}! We hope you loved your {service}. Book your next appointment here: {link}. Have a great day!
Subject: How was your {service}? Hi {name}, Thank you for choosing {business}! We hope your {service} was everything you expected. We would love to hear your feedback. It takes just 60 seconds: {review_link} Your review helps other clients discover us and helps us keep improving. Thank you, {business}
Hi {name}! It has been a week since your {service}. Ready to book your next session? Tap here: {link}. We would love to see you again!
Subject: Recommended for you after your {service} Hi {name}, Based on your recent {service}, here are a few things we recommend: {recommendations} Book your next appointment: {link} Best, {business}
Hi {name}, checking in after your {service} on {date}. How are you feeling? Any questions? We are here to help β just reply to this text.
No-Show Follow-Up
Re-engage clients who missed their appointment
Hi {name}, we missed you at your {service} appointment today. No worries β things come up! Rebook when you are ready: {link}. We hope to see you soon.
Subject: We missed you today Hi {name}, We noticed you were unable to make your {service} appointment on {date} at {time}. As a reminder, our cancellation policy requires 24 hours notice to avoid a late cancellation fee. A fee of {amount} has been applied to your account. We understand that things happen. If you had an emergency, please reply to this email and we will be happy to work with you. To rebook, visit: {link} Thank you, {business}
Hey {name}, we missed you today! Everything okay? No stress β you can rebook your {service} anytime here: {link}. Hope to see you soon!
Subject: Let us get you rescheduled Hi {name}, This is the second appointment in a row that was missed. We want to make scheduling work for you. Going forward, we will need a deposit of {amount} to confirm future bookings. This is fully applied to your service cost. Book your next visit here: {link} We value you as a client and want to find a time that works. Best, {business}
Hi {name}, it has been a while since your last visit to {business}. We would love to see you! Here is 10% off your next {service}: {coupon}. Book here: {link}
Rescheduling Request
Handle schedule changes gracefully
Subject: Schedule change for your {service} appointment Hi {name}, We need to make a change to your upcoming appointment. Unfortunately, {provider} is unavailable on {date} at {time}. We would like to offer you: - Option 1: {alt_date_1} at {alt_time_1} - Option 2: {alt_date_2} at {alt_time_2} - Option 3: A different provider on your original date Please reply with your preference, or pick a new time here: {link} We apologize for the inconvenience. {business}
Hi {name}, due to severe weather, your {service} on {date} has been postponed. Safety first! Rebook at {link} β no cancellation fee will be charged.
No problem, {name}! Your {service} on {date} has been cancelled. Rebook when you are ready: {link}. We look forward to seeing you!
Hi {name}, unfortunately {provider} is feeling unwell and we need to reschedule your {service} on {date}. We are sorry about this! Pick a new time: {link}
Hi {name}, great news β an earlier slot just opened up for your {service}! Want to move to {date} at {time}? Reply YES to claim it or KEEP to stay with your current time.
Confirmation Messages
Confirm bookings instantly to set expectations
Confirmed! Your {service} at {business} is booked for {date} at {time}. Add to calendar: {calendar_link}. Need to change? Visit {link}.
Subject: Booking Confirmed β {service} on {date} Hi {name}, Your appointment is confirmed! Here are the details: Service: {service} Date: {date} Time: {time} Provider: {provider} Location: {address} Add to your calendar: {calendar_link} Reschedule or cancel: {link} Cancellation policy: We require 24 hours notice to avoid a fee. See you soon! {business}
Subject: Almost there β complete your {service} booking Hi {name}, Your {service} appointment on {date} at {time} is reserved but not yet confirmed. To confirm, please complete your payment of {amount}: {payment_link} Your spot will be held for 24 hours. Thank you, {business}
Your {service} at {business} is confirmed for {date} at {time} with {provider}. Tap to add to calendar: {calendar_link}. See you then!
Subject: You are all set! {service} on {date} Hi {name}, Your {service} appointment is confirmed: Date: {date} Time: {time} Provider: {provider} Before your appointment: {prep_instructions} Please arrive {early_minutes} minutes early. Manage your booking: {link} See you soon! {business}
You are in! {service} on {date} at {time} with {provider}. {spots} spots left in class. Can not make it? Release your spot: {link}
Deposit of {amount} received! Your {service} on {date} at {time} is fully confirmed. Remaining balance of {remaining} due at appointment. Details: {link}
Subject: Reservation Confirmed β {property} on {date} Hi {name}, Your reservation is confirmed! Property: {property} Check-in: {date} from {time} Check-out: {checkout_date} Guests: {guests} Total: {amount} Your check-in instructions will be sent 24 hours before arrival. Manage reservation: {link} Thank you for booking with us! {business}
Booked! Your {service} TODAY at {time} with {provider} is confirmed. Address: {address}. See you in a few hours!
Subject: Recurring {service} β Schedule Confirmed Hi {name}, Your recurring {service} has been set up: Frequency: {frequency} Day: {day} Time: {time} Provider: {provider} Upcoming dates: {upcoming_dates} You can pause or cancel your series at any time: {link} Thank you for being a regular! {business}
How to Reduce No-Shows with Reminders
Personalize every message
Use the client's first name and the specific service they booked. Personalized reminders have 26% higher engagement than generic ones.
Include a clear call to action
Every reminder should include one action β confirm, reschedule, or get directions. Make the link prominent and easy to tap on mobile.
Send at the right time of day
Avoid sending reminders before 8am or after 9pm. The sweet spot for SMS is between 10am-2pm. Email reminders perform best when sent between 9am-11am.
Match the tone to your brand
A tattoo studio and a dental office should not sound the same. Adapt the tone to match your brand β professional, casual, warm, or playful.
Always offer an easy way out
Include a reschedule or cancel link. Clients who cancel in advance are better than no-shows β you can fill the slot and avoid lost revenue.
Appointment Reminder Questions
When should I send appointment reminders?
Send reminders at three key intervals: 1 week before (for appointments booked far in advance), 24 hours before (the most critical reminder), and 1-2 hours before (a final nudge). Research shows the 24-hour reminder reduces no-shows by up to 40%.
Are SMS or email reminders more effective?
SMS reminders have a 98% open rate compared to 20% for email. For maximum effectiveness, use SMS or WhatsApp as your primary channel and email as a backup. The best approach is to use both β SMS for the 24-hour and day-of reminders, and email for the initial confirmation.
How many reminders should I send per appointment?
Two to three reminders is the sweet spot. More than three can feel intrusive. A common cadence is: confirmation at booking, a reminder 24 hours before, and a final reminder 1-2 hours before the appointment.
Should I include a cancellation link in reminders?
Yes. Including a reschedule/cancel link actually reduces no-shows because clients who cannot make it will cancel in advance (giving you time to fill the slot) instead of simply not showing up. It also improves client trust and satisfaction.
Automate Reminders with Addagio
Stop copying and pasting. Addagio sends personalized SMS, email, and WhatsApp reminders automatically β reducing your no-show rate by up to 60%.
Also check out our cancellation policy template and confirmation email templates